Customer loyalty and satisfaction are key indicators of successful businesses. In fact, and according to Sales Force, 84% of customers...

Digital change  … … is important, and in fact, it's what many insurers are missing. But it's disappointing that most digital...

In the ever-evolving landscape of Insurtech, where disruption is the norm, the spotlight is on the metamorphosis of customer...

The insurance industry is undergoing a significant transformation as digitalization continues to reshape the way business is conducted....

Some digital capabilities have been around for almost 20 years, but the insurance industry has only recently started to use them in a...

In today's rapidly evolving digital landscape, the insurance industry is undergoing a profound and transformative shift. As technology...

The insurance industry, once known for its traditional practices and lengthy paperwork, is undergoing a remarkable transformation driven...

Today's insurance businesses, brokers, MGAs, and underwriters are looking for innovative ways to become far more efficient, as well as to...

The insurance industry is known to be notoriously resistant to technology, and to keep up with shifting demand, digitization is happening...

Artificial intelligence (AI) is changing how we live and work, with its impact felt across a wide range of industries. One area where AI...